Trustpilot is an open, community-based platform for sharing real reviews of shopping experiences online. You can use Trustpilot with your web shop. To ask customs for reviews Trustpilot sends e-mails. When you open a account you get a unique (secret) e-mail-address to send your order information to. Trustpilot’s software scans this e-mails for the e-mail-address of customer and your orderID. Trustpilot use this information to ask your customers for reviews.
With Automatische Feedback Service e-mails are send directly after the order. You can do this by sending a Bcc (blind carbon copy) of your confirmation e-mail to your unique Trustpilot e-mail-address. Woocommerce has no setting to send such Bcc message by default. To send you blind copy you have to change the code of Woocommerce.
Find the file /wp-content/plugins/woocommerce/classes/class-wc-email.php on your webserver first. Trustpilot ask you to send your order conformation e-mail. Woocommerce also sends an order complete message. I use the order complete message to send the blind copy. In the file mentioned before look up the customer_completed_order function. If you prefer to send the blind copy with the confirmation use the customer_processing_order function.
customer_completed_order contain the line:
$headers = apply_filters('woocommerce_email_headers', '', 'customer_processing_order', $order);
Add the following line of code after this line (replace firstname.lastname@example.org with your own unique e-mailaddress):
$headers .= 'Bcc: email@example.com'."\r\n";
That’s all. Remember this solution isn’t a hook for Woocommerce so you have to repeat this steps when you update your Woocommerce plugin every time.
Update for Woocommerce 2 In Woocommerce 2 the structure of the mail class has been changed. To send your Bcc message to Trustpilot you have to add the email address to /wp-content/plugins/woocommerce/classes/emails/class-wc-email-customer-completed-order.php or wc-email-processing-order.php if you like. The function trigger calls $this->send() change the fifth parameter from